Talent Match | Hire ready. Start strong. Stay long.

Summary

While we encourage you to read the full policy below, here’s what we think matters most:

We collect information about you to operate Talent Match and to help you find work you’re prepared for and to connect you with prospective employers. After you’re placed with an employer, we receive limited information from your employer about how you’re doing — and we may invite you to share your own experience with us through brief, voluntary check-ins.

We use this information to verify and improve our assessments — which is what allows us to publicly demonstrate that what we do actually works. We never share information that identifies you individually with your employer. Your individual check-in responses are confidential.

You can request to see, correct, or delete information we hold about you at any time. Participating in check-ins is voluntary, and your choice doesn’t affect your standing on the platform.

If you ever have any questions about our privacy practices, if anything is unclear, or you would like to exercise any of your rights under this Privacy Policy or applicable law, please contact us at legal@gettalentmatch.com.

This privacy policy (“Policy”) is intended to inform you of the types of information Talent Match LLC (“Talent Match”) collects and uses, as well as our policies and practices regarding the collection, use, protection, and disclosure of any information that you provide when you use our website https://gettalentmatch.com (“Website”) or any platform used by Talent Match (each a “Platform”). The Website and Platform shall be referred to jointly as the “Services”. Talent Match is committed to ensuring that your privacy is protected. Any personally identifiable information that you provide will only be used in accordance with this Policy and applicable law, and, to the extent of any conflict, applicable law will control.

Talent Match may change this Policy from time to time by updating this page, and material changes will be effective prospectively after we provide notice as required by applicable law. We will use commercially reasonable efforts to alert you that changes have been made. Talent Match will also revise the “Last Updated” date above to notify you of changes to this Policy. We encourage you to review this Policy from time to time to make sure that you understand how any information you provide will be used. Each time you access the Website or use the Platform, the most recent version of the Policy will apply. Your continued use of the Services following the effective date of any material changes will mean you accept those changes.

We will ensure that all personal information that we collect and maintain will be (i) processed lawfully, fairly, and in a transparent manner; (ii) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; (iii) adequate, relevant, and limited to what is necessary; (iv) accurate and kept up to date; and (v) processed in a manner that ensures appropriate security of the personal information, including protection against unauthorized processing and against accidental loss, destruction or damage.

What We Collect

We may collect the following personal information for legitimate business purposes and as otherwise permitted by applicable law:

Name
Email address
Phone number
Employment history
Education history
Post-placement outcome data provided by your employer;
Your check-in responses (responses to brief, voluntary post-placement check-ins about your experience in the role, collected directly from you after placement);
Any other information that you may provide while accessing the Services

Whenever you use the Website, we and/or our service providers, may use a variety of technologies that automatically collect information about how the Website is accessed and used (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page viewed, the time, how many users visited the Website, and the website you visited immediately before the Website. This statistical data provides us with information about the use of the Website, such as how many visitors visit a specific page on the Website, how long they stay on that page, which websites they are coming from and which hyperlinks, if any, they “click” on. Usage Information helps us to keep the Website user friendly and to provide visitors with readily accessible and helpful information. We may also use your Usage Information to troubleshoot issues with access or use of our Website. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as personal information. For a further description of use of cookies, please refer to the Cookies section below.

The Services will also enable candidates to complete certain assessments and similar items to determine skill levels, abilities and job readiness. Aggregate assessment scores will be made available to employers in the marketplace provided through the Services. Individual assessment responses will not be made available to employers.

As part of the Services, we may also collect post-placement outcome data from employers and combine such data with candidate assessment data for research and publication purposes, to improve the Platform, and to improve the readiness indicators and assessments. The use of post-placement outcomes data will not directly identify any individual.

What We Do with the Information We Gather

We collect this information for the legitimate business interests of understanding your needs and providing you with a better service, and also without limitation, for the following legitimate business purposes:

We may communicate with you about our relationship and in response to a question that a customer has posed. We may also contact you about this Policy or the Services.
We may share the information you have provided in connection with the provision of the Services, including without limitation to facilitate the connection of employers with candidates.
We may use the information to improve our Services.
We may disclose information to third-party service providers that process data on our behalf to provide the Services, including without limitation payment processors such as Stripe, e-signature providers such as SignWell, and data storage and authentication services such as Supabase.
We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting, using the email address you provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, text, or mail. We may use the information to customize the website according to your interests.
You may opt out of receiving further marketing communications by notifying us at legal@gettalentmatch.com or by using the opt-out mechanisms provided in such communications; we may still send you transactional or service-related messages where permitted by law.

Where you have been placed with an employer through the Services, we use post-placement outcome data and your check-in responses, in each case in aggregated and de-identified form, for the following purposes:

validating and improving the predictive accuracy of our readiness indicators and assessments;
developing new assessments and assessment methodology;
publishing aggregate research about our Platform’s effectiveness, including in peer-reviewed and commercial channels;
demonstrating Platform validity to current and prospective employers;
providing aggregate reporting to your employer regarding the performance and retention of candidates we have placed with them; and
supporting periodic business reviews with employers in which we discuss the aggregate experience of candidates placed through Talent Match.

We do not use post-placement outcome data or check-in responses in a form that directly identifies you, and we do not share your individual check-in responses with your employer in identifiable form.

When Do We Share Information We Gather?

We may disclose aggregated information about our visitors and users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Policy: (i) to contractors, service providers, and other third parties we use to support our business, such as payment processing services, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; (ii) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale or other transfer of controlling equity interest, or other sale or transfer of some or all of Talent Match’s assets (including pre-transaction negotiations), whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Talent Match about our Services’ users is among the assets transferred; (iii) to fulfill the purpose for which you provide it; (iv) for any other purpose disclosed by us when you provide the information; (v) with your consent; (vi) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (vii) to enforce or apply our Website Terms of Use and other agreements, including for billing and collection purposes; and (viii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Talent Match, our users, or others, including without limitation, exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We will not share your individual responses to post-placement check-ins with your employer or with any of your employer’s representatives, agents, or affiliates in a form that identifies you. We share information derived from check-in responses with your employer only in aggregate, de-identified form, and only in a manner that does not permit reasonable identification of any individual candidate. We maintain technical and organizational measures designed to prevent the disclosure of individual check-in responses to employers in identifiable form.

Security, Transfer and Storage of Personal Information

While no data transmission over the internet is 100% secure, we are committed to protecting the information we receive from you. We take commercially reasonable technical, organizational, and administrative security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system.

By registering for and using the Services you consent to the transfer of information to anywhere in the U.S. where the Services or its service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy, to the extent such consent is required by applicable law. Personal information you submit on the Website or through the Services may be sent to the other countries on our service providers’ cloud servers, which may have data protection laws different from those of your jurisdiction. We will protect your information in accordance with this Policy and implement appropriate safeguards required by applicable law wherever it is processed. We are a U.S.-based company and, by accessing our Website, you grant us expressed consent to transfer your personal information to US servers.

We will maintain data security by protecting the confidentiality, integrity and availability of the personal information by only allowing the people who are authorized to use the personal information with access to such information.

Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal, regulatory, tax, accounting, and reporting obligations, to resolve disputes, to enforce our agreements, and to protect our rights. Retention periods vary by category of information:

Account and profile information: Retained for the duration of your active account, plus a reasonable archival period thereafter.
Assessment responses and scores: Retained for the duration of your active account, plus a reasonable archival period for research and validity purposes. After archival, individual responses may be retained in de-identified form.
Post-placement outcome data and check-in responses: Retained in identifiable form for the duration of your active relationship with Talent Match, plus an additional period as necessary for our legitimate validity research purposes. After that period, records are de-identified or deleted. De-identified aggregate research data derived from these sources may be retained indefinitely.
Usage and analytics information: Retained for as long as necessary to operate and improve the Services.
Records required by law: Retained for the period required by applicable law.

After the applicable retention period, we will delete or de-identify the information in accordance with our records retention policies.

How We Use Cookies

In some jurisdictions, we are not permitted to set non-essential cookies in a user’s browser without the prior consent of the affected user. In this case, we will seek such consent. The remainder of this section assumes that either the use of cookies is not restricted by applicable law, or if it is restricted that the individual has explicitly consented to the use of the cookies.

A cookie is a small electronic file that may be placed on your computer’s hard drive, if your computer settings allow cookies. The cookie helps analyze web traffic or tracks when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline non-essential cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website, Platform, or Services.

Links to Other Websites

Our Website may contain links to other websites of interest; however, we do not control and are not responsible for such websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites and this privacy statement does not govern such sites. For clarity, this Policy does not apply to these websites and we are not responsible for the privacy practices of such websites or other services operated by such websites. Once you leave the Website via such link, we recommend your review the privacy policy applicable to such third-party websites to learn how they use and disclosure your personally identifiable information.

California Residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), provides you with the following rights with respect to your personal information:

Right to Know. You may request that we disclose the categories of personal information we have collected about you, the sources of such collection, the business or commercial purposes for collecting it, the categories of third parties with whom we share it, and the specific pieces of personal information we have collected about you over the preceding twelve months.
Right to Delete. You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.
Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing. We do not sell your personal information, and we do not share your personal information for cross-context behavioral advertising purposes. If our practices change, we will update this Policy and provide the opt-out mechanism required by law.
Right to Limit Use of Sensitive Personal Information. To the extent we collect personal information that qualifies as “sensitive personal information” under the CCPA/CPRA, you may request that we limit our use of that information to purposes permitted by law.
Right to Non-Discrimination. We will not discriminate against you for exercising any of these rights.

Post-Placement Outcome Data and Check-In Responses. If you have placed with an employer through Talent Match, we collect post-placement outcome data from your employer and (with your voluntary participation) responses to periodic check-ins. You may exercise the rights above with respect to this information, subject to our legitimate research interests and applicable law. In particular, we may retain de-identified and aggregated data derived from outcome data and check-in responses for research, publication, and methodology purposes after deletion of personal identifiers.

Authorized Agents. You may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have granted the authorized agent power of attorney. If an authorized agent submits a request on your behalf, we may need to contact you to verify your identity.

How to Exercise Your Rights. To exercise any of these rights, please contact us using the contact information in the “Controlling your personal information” section below. We will verify your identity before responding to your request.

Other State Privacy Rights

If you are a resident of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Tennessee, Delaware, Indiana, New Hampshire, New Jersey, Minnesota, Maryland, Rhode Island, Kentucky, or another state that has enacted a comprehensive consumer privacy law, you may have rights similar to those described in the California Residents section above, which may include the rights to access, correct, delete, and obtain a portable copy of your personal information; to opt out of certain processing activities including sale, sharing for targeted advertising, and certain forms of profiling or automated decision-making; and to non-discrimination for exercising these rights. The specific rights available to you depend on the law of your state.

To exercise any state privacy rights available to you, please contact us using the contact information in the “Controlling your personal information” section below, and identify the state in which you reside. We will verify your identity and respond to your request in accordance with applicable law.

Email and Text Communications

You can unsubscribe from email and text communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us or contact us as described in the “Controlling your Personal Information” Section below. To opt-out of receiving text messages, follow the opt-out instructions in the text messages that you receive from us. We will process your request within a reasonable time after receipt, in accordance with applicable laws. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding Talent Match and, to the extent permitted by law, you will not be able to opt-out of those communications (e.g., communications regarding updates to this Policy).

Children’s Online Privacy Protection Act

The Children’s Online Privacy Protection Act (COPPA) protects the online privacy of children under 13. Talent Match’s Platform is not to be used by any person under the age of 18, and therefore no one under the age of 13 may provide any information to or on the Platform or Website. Otherwise, we do not knowingly collect information from children under 13. If you are under 18, do not use or provide any information on or through the Platform, through any of its features, attempt to register or contact us on the Website, use any of the interactive features of the Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If you believe we might have any information from or about a child under 13 in violation this Policy, please write us at: legal@gettalentmatch.com.

Controlling Your Personal Information

If you have any questions about this Privacy Policy or wish to exercise any of your rights under applicable laws, you can contact us by writing to us at: Talent Match, LLC, 3540 Toringdon Way, Suite 200, #1035, Charlotte, NC 28277 or by emailing us at legal@gettalentmatch.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you give permission, we may use your personal information to send you promotional information about third parties that we think you may find interesting. If you would like a copy of the information about you that we hold, please contact us at legal@gettalentmatch.com. If you believe that our information is incorrect or incomplete, please write to or email us as soon as possible at legal@gettalentmatch.com or the address provided in the paragraph above. We will promptly correct any information found to be incorrect.